Implementation & Support (for Employment Hero Payroll & HR)

Get your payroll and HR systems implemented correctly from day one.
Payd Co’s is a Certified Partner of Employment hero – manage the full deployment of EH Payroll & HR Products— from system design and data migration through to training and ongoing support.

Book an Implementation Consultation

Speak to a Payroll Specialist

Certified Employment Hero Partner

Australian Payroll Specialists

Hundreds of Implementations Completed

SME Payroll Experts

Why Implementation Matters

Most payroll and HR software failures aren’t due to the software itself—they result from poor implementation and a lack of ongoing system reviews.

Businesses often struggle with:

Incorrect award interpretation
Payroll system configuration errors
Poor data migration
Lack of staff training
Broken integrations with accounting systems
Compliance risks under Fair Work and the ATO
Under-utilisation of features (lack of ongoing system review)

Maximise your return on investment by teaming up with EH experts!

What We Do

Employment Hero Implementation Specialists

Payd Co helps small and medium businesses successfully deploy Employment Hero Payroll and HR with confidence. We can implement and support any piece of the Employment & Payroll Lifecyle.

Our team manages the entire implementation process including:

Payroll system design
HR module configuration
Data migration
Award interpretation setup
Workflow automation
Training and onboarding
Go-live & Ongoing support

Our goal is simple:

Ensure your payroll and HR system works perfectly from day one, AND continue to review and utilise ALL/NEW features, maximising ROI!

Our Implementation Process

We then design the optimal Employment Hero setup for your business.

A flexible, structured approach that ensures not just core features are used, but the full suite is leveraged where relevant.

Whether the scope is large (full implementation) or small (new feature rollout), we follow the same method:

1

Discovery & Solution

Design  We analyse your workforce structure, payroll and HR requirements and priorities, to design the optimal Employment Hero setup.

2

System Configuration & Build 

We configure the system to align with your business needs and Australian compliance requirements.

3

Data Migration 

We securely migrate your existing payroll and HR data into the new system.

4

Parallel Pay Runs & Testing 

We run parallel testing to ensure payroll and HR data workflows and outputs match expectations.

5

Training & Go-Live 

We deliver structured training so employees, managers, and stakeholders are confident using the platform before launch.

6

Go-Live Support 

We provide hands-on support during launch to ensure payroll success, HR workflow adoption, and smooth system performance.

Ongoing Support

Implementation is only the beginning. As a certified partner we are able to layer in our services/support structures in and around the Employment Hero – Employee Operating System (EH EOS),

Payd Co provides ongoing support including:

Basic Support

Per hour (or bunded for discounts) – For basic support and/or administrative services such basic troubleshooting and support, building out system templates etc.

Consultant Support

Per hour (or bunded for discounts) – For consultative level support/services, such as feature usage and reviews, planning, implementation and deployments.